Privacy Policy

RT Signature Homes collects information you choose to provide when requesting a consultation, contacting the company, or interacting with this website.

Information collected

Consultation submissions may include your name, email, phone number, project ZIP code, project type, investment range, desired timing, message, original landing page, referring page, service or metro context, advertising click identifiers, and campaign attribution. Basic device and website interaction data may be collected through analytics when configured and permitted.

Remodel-planner requests may include your name, email, phone number, design selections, preliminary planning range, an optional room photo, and advertising attribution. The phone number may be used for manual follow-up about the requested project; submitting a planner request does not provide consent for marketing texts or automated calls.

Session storage may preserve first-touch campaign and page context while you navigate the website. This information is used with a consultation request and expires with the browser session.

If you allow campaign attribution, Insider Clicks may create visitor and session identifiers, record landing-page and advertising campaign context, and issue an attribution token that is submitted with a consultation request. You can change this choice at any time using the Attribution choices link in the website footer.

How information is used

Information is used to respond to inquiries, evaluate project fit, communicate about requested services, improve the website, measure marketing performance, protect the form from abuse, and meet applicable legal obligations.

Service providers

The website may use Vercel for hosting, Resend for consultation and remodel-plan email delivery, Insider Clicks for lead and customer-relationship management, Google Tag Manager and Google Analytics for measurement, Meta Pixel and Meta Conversions API for advertising attribution and conversion measurement, CallTrackingMetrics for advertising call attribution and routing, and Google Maps Platform Places API for current Google review content. These providers process information under their own terms and privacy policies.

CallTrackingMetrics may display a campaign-specific phone number, associate calls with advertising and website-session information, route calls to the appropriate team member, and record call details such as source, time, duration, and outcome. Calls may be recorded when recording is enabled and permitted by applicable law.

Meta Pixel and Meta Conversions API may record page visits, consultation submissions, clicks to call, and later project-fit milestones supplied by the CRM so advertising performance can be measured. Browser and server events may share an event identifier to prevent duplicate counting. Learn more in the Meta Privacy Policy.

Review content and attribution are provided by Google Maps. Review information is subject to the Google Privacy Policy and Google Maps terms.

Retention and sharing

Inquiry information is retained only as reasonably needed to respond, manage the business relationship, maintain records, and satisfy legal requirements. RT Signature Homes does not sell personal information. Information may be shared with service providers that support the purposes described above.

Mobile messaging and SMS

If you separately opt in, RT Signature Homes may send customer-care text messages about your inquiry, estimate follow-up, and requested service or project updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to text messages is not a condition of purchase.

Mobile information and SMS consent will not be sold, rented, or shared with third parties or affiliates for promotional or marketing purposes. Service providers may process mobile information only to deliver requested communications, support the messaging program, or comply with applicable law. Text-message opt-in and consent data will not be shared with third parties for their marketing.

Your choices

You may request access, correction, or deletion of information you submitted, subject to applicable recordkeeping requirements. Browser and device settings may also limit cookies or analytics.

Contact

Privacy questions may be sent to info@rtsignaturehomes.com or discussed by calling (206) 407-6291.

Contact RT Signature Homes